Subject: Ticket Assigned - Conversation with Hai
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 08:21:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hai Hai                    Hi           11:57 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:57 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Hai , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:57 AM, 04th Apr                     Hai                    1           11:58 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:58 AM, 04th Apr                     Hai                    9422363378           11:58 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823000064    You can also easily track your order from My Account > Order History.             11:58 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:58 AM, 04th Apr                     Hai                    2           11:58 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:58 AM, 04th Apr                     Hai                    1           11:59 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:59 AM, 04th Apr                     Hai                    [email-masked]           11:59 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:59 AM, 04th Apr                     Hai                    Hi           11:59 AM, 04th Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:01 PM, 04th Apr                     Hai                    Hi           12:01 PM, 04th Apr                     Hai                    Y my order history is not updated           12:01 PM, 04th Apr                     Hai                    I need to return this order           12:02 PM, 04th Apr                   Reena                   Please confirm with us if you want us to create a return request for this item Kappa Men's Lace-Up Walking Shoes           12:07 PM, 04th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:11 PM, 04th Apr                   Reena                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           12:14 PM, 04th Apr                     Hai                    I need to return my order           12:14 PM, 04th Apr                   Reena                   Please confirm with us if you want us to create a return request for this item Kappa Men's Lace-Up Walking Shoes           12:14 PM, 04th Apr                     Hai                    S           12:15 PM, 04th Apr                     Hai                    Please create return request for this           12:16 PM, 04th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9422363378 on 4/4/2023  and the request will be received by the transportation partner within 2-5 working days.           12:17 PM, 04th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           12:17 PM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           12:18 PM, 04th Apr                     Hai                    Sure thankyou           12:18 PM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:19 PM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985915