Subject: Ticket Assigned - Conversation with Alfiya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:48:48 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Alfiya Alfiya                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi alfiya, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9423720139 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040323000173     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to ? Customer:  Talk to Agent Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0504078653            11:29 AM, 04th Apr                   Reena                   Good Afternoon Alfiya, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:31 AM, 04th Apr                     Alfiya                    Hi , can you please update my deliver status so that I can returned my product.           11:31 AM, 04th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:35 AM, 04th Apr                   Reena                   We would request you to kindly share with us the items name which you want to return           11:36 AM, 04th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           11:43 AM, 04th Apr                   Reena                   Alfiya, I have not received a response from you still, please confirm if we are still connected?           11:45 AM, 04th Apr                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           11:48 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985612