Subject: Ticket Assigned - Conversation with Meggy
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:18:24 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Meggy Meggy                    1           11:02 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:02 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Meggy , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:02 AM, 04th Apr                     Meggy                    1           11:02 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           11:02 AM, 04th Apr                     Meggy                    9423653926           11:02 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP040223002966    You can also easily track your order from My Account > Order History.             11:02 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:02 AM, 04th Apr                     Meggy                    2           11:03 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:03 AM, 04th Apr                     Meggy                    1           11:04 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:04 AM, 04th Apr                     Meggy                    [email-masked]           11:04 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:04 AM, 04th Apr                   Reena                   Good Afternoon Meggy, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:08 AM, 04th Apr                     Meggy                    Hi           11:08 AM, 04th Apr                     Meggy                    I just want to track my order today           11:08 AM, 04th Apr                     Meggy                    if its coming because I am leaving the house at exact 1pm           11:09 AM, 04th Apr                     Meggy                    if ever will not be delivered in my house can it be deliver in dubai hills mall just 15 mins distance from my house           11:09 AM, 04th Apr                   Reena                   Please accept our full apologies we see that your order has been delayed by 1 day           11:12 AM, 04th Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           11:13 AM, 04th Apr                   Reena                   Please allow us some time to do a needful.           11:13 AM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:13 AM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:18 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985374