Subject: Ticket Assigned - Conversation with Nada Mourad
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:06:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nada Mourad Nada Mourad                    Good morning           10:42 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            10:42 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            10:42 AM, 04th Apr                     Nada Mourad                    1           10:42 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hello Nada Mourad , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            10:42 AM, 04th Apr                     Nada Mourad                    Need to update sizes of current online order           10:43 AM, 04th Apr                   Centrepoint UAE whatsapp bot                    Hi Nada Mourad , let us know if we can help you with any of the following:    1. ? Order Status  2. ? Returns Process  3. ? Refund Information   4. ? Store Location  5. ?‍?Something Else    Type the option number to get started - for example, type 1 for ? Order Status   لتغيير لغة المحادثة للعربية ، اكتب عربي            10:43 AM, 04th Apr                     Nada Mourad                    5           10:43 AM, 04th Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           10:43 AM, 04th Apr                   Reena                   Good Afternoon Nada, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:47 AM, 04th Apr                     Nada Mourad                    Hi Reena           10:47 AM, 04th Apr                     Nada Mourad                    I made an order last night and out the wrong sizes for the men tshirts. Can we change the sizes before the order is being shipped?           10:48 AM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           10:54 AM, 04th Apr                   Reena                   Please  note that it is not possible to modify the order or add any products after it has been confirmed.           10:56 AM, 04th Apr                   Reena                   We request you to cancel the order and re-order again.           10:56 AM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:02 AM, 04th Apr                     Nada Mourad                    Thank you           11:02 AM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:06 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985268