Subject: Ticket Assigned - Conversation with Shazna.A
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 07:05:54 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shazna.A Shazna.A                    Hello there           10:45 AM, 04th Apr                   Reena                   Good Afternoon Shazna, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:47 AM, 04th Apr                     Shazna.A                    I'm really disappointed to say that my issue has not been addressed so far           10:48 AM, 04th Apr                     Shazna.A                    I even gave a call yesterday asking to update the status           10:48 AM, 04th Apr                     Shazna.A                    So I'm thinking of going to the store directly to return the items           10:49 AM, 04th Apr                     Shazna.A                    Would that be okay even without a return slip?           10:49 AM, 04th Apr                   Reena                   It will just take a moment 
 to check the details for you.           10:54 AM, 04th Apr                     Shazna.A                    Are u checking on the details now?           10:55 AM, 04th Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:01 AM, 04th Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           11:01 AM, 04th Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           11:01 AM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           11:01 AM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           11:05 AM, 04th Apr                     
                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985261