Subject: Ticket Assigned - Conversation with Abhilasha Sinha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 06:37:39 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Abhilasha Sinha Abhilasha Sinha                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  Abhilasha Sinha Bot:  Hi Abhilasha Sinha, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  #9422865290 Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9422865290 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP033023002400     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0524985778            10:19 AM, 04th Apr                     Abhilasha Sinha                    okay           10:20 AM, 04th Apr                     Abhilasha Sinha                    Hi           10:24 AM, 04th Apr                   Reena                   Good Morning Abhilasha, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           10:24 AM, 04th Apr                   Reena                   We see that you are contacting us regarding the order id 9422865290           10:26 AM, 04th Apr                   Reena                   We would request you to please elaborate your concern           10:26 AM, 04th Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           10:28 AM, 04th Apr                     Abhilasha Sinha                    Hi           10:29 AM, 04th Apr                     Abhilasha Sinha                    Yes           10:29 AM, 04th Apr                     Abhilasha Sinha                    My order still shows processing           10:29 AM, 04th Apr                     Abhilasha Sinha                    although it was delivered long back           10:29 AM, 04th Apr                     Abhilasha Sinha                    You there           10:29 AM, 04th Apr                   Reena                   We would request you to kindly confirm with us if you want to return your products.           10:30 AM, 04th Apr                     Abhilasha Sinha                    One of the products           10:30 AM, 04th Apr                     Abhilasha Sinha                    the brown dress           10:30 AM, 04th Apr                   Reena                   We would request you to kindly confirm with us that this is the item 2Xtremz Solid Mini A-line Dress with Long Sleeves and Collar  which you want to return back.           10:33 AM, 04th Apr                     Abhilasha Sinha                    Yes           10:34 AM, 04th Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9422865290 on 4/4/2023 and the request will be received by the transportation partner within 2-5 working days.           10:36 AM, 04th Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           10:36 AM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           10:36 AM, 04th Apr                     Abhilasha Sinha                    Thank you so much           10:36 AM, 04th Apr                     Abhilasha Sinha                    thats all           10:36 AM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:37 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5985104