Subject: Ticket Assigned - Conversation with Shelvin Jose
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 04 Apr 2023 05:54:25 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shelvin Jose Shelvin Jose                    Bot:  Hi, welcome to Splash Fashions?مرحبًا بك في سبلاش Bot:  Hi Shelvin jose, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  8424122038 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +96566847454            09:35 AM, 04th Apr                     Shelvin Jose                    When I made the order, delivery charge not mentioned now it’s showing 2 kwd           09:36 AM, 04th Apr                     Shelvin Jose                    I want to make my order to  click and collect           09:37 AM, 04th Apr                     Shelvin Jose                    No need delivery           09:37 AM, 04th Apr                   Reena                   Good Morning Shelvin, Thank you for contacting Splash. This is Reena, I will be happy to assist you.           09:40 AM, 04th Apr                   Reena                   It will just take a moment to check the details for you.           09:42 AM, 04th Apr                   Reena                   We would like to inform you that delivery charges are free on orders above KWD 18           09:46 AM, 04th Apr                   Reena                   Please let us know if we can assist you any other queries.           09:51 AM, 04th Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Splash.   Have a wonderful day.           09:53 AM, 04th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5984887