Subject: Ticket Assigned - Conversation with ?Farah?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 13:50:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ?Farah? ?Farah?                    Hi           05:15 PM, 03rd Apr                     ?Farah?                    Any new solution           05:15 PM, 03rd Apr                     ?Farah?                    I need my refund           05:15 PM, 03rd Apr                     ?Farah?                    Do I have to go to the shop and ask for the refund           05:15 PM, 03rd Apr                   Reena                   Good Afternoon Farah, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:26 PM, 03rd Apr                     ?Farah?                    I need my refund back           05:27 PM, 03rd Apr                   Reena                   We sincerely apologize for the inconvenience caused.           05:30 PM, 03rd Apr                   Reena                   Please consider this as a rare instance, rest assured our team is working on your issue and will get back to you as soon as possible.           05:31 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           05:37 PM, 03rd Apr                     ?Farah?                    I want this issue to be resolved soon           05:37 PM, 03rd Apr                     ?Farah?                    Or I will go to the shop           05:37 PM, 03rd Apr                     ?Farah?                    And ask their help           05:38 PM, 03rd Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           05:42 PM, 03rd Apr                   Reena                   Do you have any other inquiries that we can help with?           05:42 PM, 03rd Apr                     ?Farah?                    I will wait 2 days if didn’t get my money back I will pass by one of your shops to check what they will do           05:43 PM, 03rd Apr                   Reena                   Please allow us some time to do a needful.           05:45 PM, 03rd Apr                     ?Farah?                    You’re not helpful at all           05:45 PM, 03rd Apr                   Reena                   We can understand that this must be really annoying and frustrating for you.           05:47 PM, 03rd Apr                   Reena                   We will be fixing this issue as soon as possible and once the issue will be fixed we will send you an email regarding the same.           05:48 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:49 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5980023