Subject: Ticket Assigned - Conversation with Tanima
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 13:14:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Tanima Tanima                    I have received my order today           05:03 PM, 03rd Apr                     Tanima                    But I want to exchange one product           05:04 PM, 03rd Apr                     Tanima                    It is size issue           05:04 PM, 03rd Apr                     Tanima                    So it can be possible           05:04 PM, 03rd Apr                   Reena                   Good Afternoon Tanima, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:05 PM, 03rd Apr                     Tanima                    Thank you           05:06 PM, 03rd Apr                     Tanima                    Dear plz tell me how could I exchange my product           05:06 PM, 03rd Apr                   Reena                   We are unable to locate your order id kindly share with us
  your order id           05:06 PM, 03rd Apr                     Tanima                    Because from online I can't manage it           05:07 PM, 03rd Apr                     Tanima                             05:08 PM, 03rd Apr                     Tanima                             05:08 PM, 03rd Apr                     Tanima                             05:09 PM, 03rd Apr                     Tanima                    I want to exchange this product           05:09 PM, 03rd Apr                     Tanima                    I have received 9-10 yrs.but I want 11-12           05:10 PM, 03rd Apr                     Tanima                    Order id# 9423783758           05:11 PM, 03rd Apr                   Reena                   We would request you to kindly visit your nearby max store in order to exchange           05:12 PM, 03rd Apr                   Reena                   You can return your Max product to a Max store, and use your cash refund or Credit Note to buy similar or
  new product right away.           05:13 PM, 03rd Apr                   Reena                   However, please know that the price of the item may vary in store because of promotional offers running on website. So, you might have to pay the difference of the item you pick and the credit note.           05:13 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           05:13 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:14 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979744