Subject: Ticket Assigned - Conversation with Shafnas
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:08:51 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shafnas Shafnas                    Hi           03:55 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            03:55 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello Shafnas , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            03:55 PM, 03rd Apr                     Shafnas                    1           03:55 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           03:55 PM, 03rd Apr                     Shafnas                    9423942814           03:55 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:       You can also easily track your order from My Account > Order History.             03:56 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:56 PM, 03rd Apr                     Shafnas                    2           03:56 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:56 PM, 03rd Apr                     Shafnas                    1           03:56 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:56 PM, 03rd Apr                     Shafnas                    [email-masked]           03:56 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:56 PM, 03rd Apr                   Reena                   Good Afternoon Shafnas, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:01 PM, 03rd Apr                     Shafnas                    9423942814           04:01 PM, 03rd Apr                     Shafnas                    My I know the status of this item           04:02 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           04:06 PM, 03rd Apr                     Shafnas                    Okay           04:06 PM, 03rd Apr                   Reena                   We see that you have placed the order on Apr 3, 2023 and expected collection date is for today.           04:06 PM, 03rd Apr                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 1 - 2 working days.           04:07 PM, 03rd Apr                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           04:07 PM, 03rd Apr                     Shafnas                    Okay           04:07 PM, 03rd Apr                     Shafnas                    Thanks           04:07 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           04:07 PM, 03rd Apr                     Shafnas                    Okey           04:07 PM, 03rd Apr                     Shafnas                    Thanks           04:07 PM, 03rd Apr                     Shafnas                    No           04:07 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:08 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979101