Subject: Ticket Assigned - Conversation with Um M7md
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 12:02:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Um M7md Um M7md                    Assalam alaikum           03:41 PM, 03rd Apr                     Um M7md                    Sorry, Order 9423978531 was not processed successfully. Please try again or use Cash on Delivery at https://babyshop.app.link/OPLbEAhbHyb           03:42 PM, 03rd Apr                     Um M7md                    My order is confirm or no??           03:42 PM, 03rd Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           03:49 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           03:52 PM, 03rd Apr                   Reena                   We'd like to confirm you that order number 9423978531  has not been placed successfully as the payment from your credit c
 ard used has been unsuccessful.           03:59 PM, 03rd Apr                   Reena                   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transaction amount has been blocked by the card issuing bank.           04:00 PM, 03rd Apr                   Reena                   If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.           04:00 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           04:00 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           04:01 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5979046