Subject: Ticket Assigned - Conversation with Hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 11:32:52 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi Hi                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            03:19 PM, 03rd Apr                     Hi                    Hi i would like to check the status of my issue           03:19 PM, 03rd Apr                     Hi                    9420283237           03:19 PM, 03rd Apr                     Hi                    Hi team, please note that i havent collected my order for thos reference number so i dont understand as to why i received this           03:20 PM, 03rd Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:23 PM, 03rd Apr                     Hi                    Hi team, please note that i havent collected my order for thos reference number so i dont understand as to why i received this           03:23 PM, 03rd Apr                     Hi                    Hi team, i have received sms notification in which mentioned i have collected the item in which i didn't, i was at my friend's home when i received it.           03:25 PM, 03rd Apr                     Hi                    I don't wany this item anymore, it supposedly cancelled not collected           03:26 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           03:28 PM, 03rd Apr                   Reena                   We would like to inform you that after checking the order details we can see that your order with ID 9420283237, has been successfully collected on 2/4/2023.           03:30 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           03:31 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:32 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978775