Subject: Ticket Assigned - Conversation with DB
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 11:29:43 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with DB DB                    Hi           03:20 PM, 03rd Apr                     DB                    My order 9420678978 has been returned           03:21 PM, 03rd Apr                     DB                    Previously I was seeing the order was in process suddenly got Returned status           03:22 PM, 03rd Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:23 PM, 03rd Apr                   Reena                   We would like to inform you that as you have not collected your order within 14 days, if not collected within 14 days and the amount will be reversed after 7-14 days.           03:26 PM, 03rd Apr                   Reena                   The items have been sent back to the warehouse. Now, we would request you to order these items agai
 n from our website.           03:27 PM, 03rd Apr                   Reena                   We have checked and as we can see a refund amount of AED 44 has been successfully processed on 2/4/2023 to the original mode of payment. An email notification regarding the same was sent to your email address.           03:28 PM, 03rd Apr                   Reena                   Note: Credit/Debit card issuing banks may take up to 7-14 working days to process the transaction in some cases.           03:28 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           03:28 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:29 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978743