Subject: Ticket Assigned - Conversation with Hadeel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:45:13 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hadeel Hadeel                    Hello           02:12 PM, 03rd Apr                   Reena                   Good Afternoon Hadeel, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you           02:20 PM, 03rd Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           02:22 PM, 03rd Apr                   Reena                   Hadeel, I have not received a response from you still, please confirm if we are still connected?           02:24 PM, 03rd Apr                     Hadeel                    Yes           02:25 PM, 03rd Apr                     Hadeel                    Dear whats wrong with my return items !!!           02:26 PM, 03rd Apr                     Hadeel                    How many times should i call for this !!           02:26 PM, 03rd Apr              
        Hadeel                             02:26 PM, 03rd Apr                     Hadeel                    I am calling everyday !!           02:26 PM, 03rd Apr                     Hadeel                    This is unacceptable!!           02:26 PM, 03rd Apr                     Hadeel                    It took more than week to receive the order ! And now more than week to return the order ?!!           02:27 PM, 03rd Apr                     Hadeel                    One month i have to keep calling babyshop for some items ? You guys need to re-manage !           02:28 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           02:30 PM, 03rd Apr                   Reena                   We sincerely apologize for the inconvenience caused.           02:35 PM, 03rd Apr                   Reena                   We will escalate your query regarding delayed returns collection to the concern team and will be in touch with yo
 u asap to assist you in resolving this concern.           02:35 PM, 03rd Apr                   Reena                   Please allow us some time to do a needful.           02:35 PM, 03rd Apr                     Hadeel                    Everyday iam receiving the same msg           02:36 PM, 03rd Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:38 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           02:40 PM, 03rd Apr                     Hadeel                    After that you will say return period is over           02:41 PM, 03rd Apr                   Reena                   As you have reported the issue within 14 days, we will escalate to the courier partner to arrange the return collection for the order at the earliest possible and will be in touch with you asap to assist you in resolving t
 his concern.           02:44 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           02:44 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978298