Subject: Ticket Assigned - Conversation with Saher Ashfaq
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:25:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saher Ashfaq Saher Ashfaq                    Hi           02:06 PM, 03rd Apr                     Saher Ashfaq                    I placed 2 orders on max application and paid through my nbk prepaid card therefore i was supposed to receive 10% discount which I didnt receive           02:06 PM, 03rd Apr                     Saher Ashfaq                    Can you please look into this matter           02:06 PM, 03rd Apr                     Saher Ashfaq                             02:06 PM, 03rd Apr                     Saher Ashfaq                             02:07 PM, 03rd Apr                     Saher Ashfaq                             02:07 PM, 03rd Apr                   Reena                   Good Afternoon Saher, Thank you for contacting Max. This is Reena, I will be happy to assist you           02:09 PM, 03rd Apr                   Reena                   
 It will just take a moment to check the details for you.           02:13 PM, 03rd Apr                     Saher Ashfaq                    Ok           02:15 PM, 03rd Apr                   Reena                   We would request you to kindly share with us the first 6 digit and last 4 digit of your card.           02:19 PM, 03rd Apr                     Saher Ashfaq                    464415 2422           02:20 PM, 03rd Apr                   Reena                   Thank you for sharing the details.           02:21 PM, 03rd Apr                   Reena                   We will escalate your query to the technical team and will be in touch with you asap to assist you in resolving this concern.           02:21 PM, 03rd Apr                   Reena                   Please allow us some time to do a needful.           02:22 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           02:22 PM, 03rd Apr                     Sa
 her Ashfaq                    Ok I'll be waiting thanks           02:22 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:24 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5978103