Subject: Ticket Assigned - Conversation with Sayyada
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 10:09:21 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sayyada Sayyada                    Hi           01:36 PM, 03rd Apr                     Sayyada                    I have placed an order on 28th March for click and collect           01:36 PM, 03rd Apr                     Sayyada                    But till the time there is no update on order           01:36 PM, 03rd Apr                     Sayyada                    Can you please check           01:37 PM, 03rd Apr                   Reena                   Good Afternoon Sayyada, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:43 PM, 03rd Apr                     Sayyada                    Hi Reena           01:43 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           01:46 PM, 03rd Apr                     Sayyada                    Sure           01:4
 6 PM, 03rd Apr                   Reena                   We see that you are contacting us regarding the order id 9422925813           01:53 PM, 03rd Apr                   Reena                   Your order ID 9422925813 is now ready for collection.           01:54 PM, 03rd Apr                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           01:54 PM, 03rd Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:54 PM, 03rd Apr                     Sayyada                    I haven't received any SMS or email to collect the order           01:55 PM, 03rd Apr                   Reena                   If you do not receive the SMS, you can consider this conversation as order confirmation           01:55 PM, 03rd Apr                     Sayyada                    Ok           01:55 PM, 03rd Apr                    
  Sayyada                    Thanks Reena           01:55 PM, 03rd Apr                     Sayyada                    And what about my another order ?           01:55 PM, 03rd Apr                     Sayyada                    One is this           01:57 PM, 03rd Apr                     Sayyada                    Another is this           01:57 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           02:01 PM, 03rd Apr                   Reena                   Please allow us a moment to check your details.           02:01 PM, 03rd Apr                     Sayyada                    Ok           02:02 PM, 03rd Apr                   Reena                   We would like to inform you that your order id 9422925813, 9423454031 are ready for collection.           02:06 PM, 03rd Apr                     Sayyada                    Ok           02:08 PM, 03rd Apr                     Sayyada                    Thanks alot     
       02:08 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           02:08 PM, 03rd Apr                     Sayyada                    No thanks           02:08 PM, 03rd Apr                     Sayyada                    That's it           02:08 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:08 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977950