Subject: Ticket Assigned - Conversation with Safwana
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 09:23:57 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safwana Safwana                    Hi           01:15 PM, 03rd Apr                     Safwana                    I need to know status of my above order           01:17 PM, 03rd Apr                     Safwana                    It was done on 29th march and till now its under processing stage           01:18 PM, 03rd Apr                   Reena                   Good Afternoon Safwana, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:18 PM, 03rd Apr                     Safwana                    Either i need to collect my items asap or cancel my order           01:18 PM, 03rd Apr                     Safwana                    Good afternoon           01:18 PM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           01:19 PM, 03rd Apr                   Reen
 a                   We would like to inform you that your order id 9422762517 is ready for collection.           01:20 PM, 03rd Apr                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           01:20 PM, 03rd Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:20 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           01:20 PM, 03rd Apr                   Reena                   If you do not receive the SMS for collect your order, you can consider this SMS as order confirmation.           01:22 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           01:23 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with 
 Max.   Have a wonderful day.           01:23 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977478