Subject: Ticket Assigned - Conversation with Sajeed Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 08:59:08 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sajeed Khan Sajeed Khan                    Hello           12:40 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            12:40 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello Sajeed Khan , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            12:40 PM, 03rd Apr                     Sajeed Khan                    2           12:40 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            12:40 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 03rd Apr                     Sajeed Khan                    2           12:40 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             12:40 PM, 03rd Apr                     Sajeed Khan                    1           12:41 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           12:41 PM, 03rd Apr                     Sajeed Khan                    [email-masked]           12:41 PM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           12:41 PM, 03rd Apr                   Reena                   Good Afternoon Sajeed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           12:43 PM, 03rd Apr                     Sajeed Khan                    I want to return an item from oder no. 9422987016           12:44 PM, 03rd Apr                     Sajeed Khan                    9422987016 oder number has been delivered to me, but the problem is that in app it is showing that the oder is still in the process           12:44 PM, 03rd Apr                   Reena                   We sincerely apologize for the inconvenience caused.           12:45 PM, 03rd Apr                   Reena                   We would request you to kindly share with us the items name which you want us to return back           12:46 PM, 03rd Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           12:48 PM, 03rd Apr                   Reena                   Sajeed, I have not received a response from you still, please confirm if we are still connected?           12:50 PM, 03rd Apr                     Sajeed Khan                    Yes           12:51 PM, 03rd Apr                     Sajeed Khan                    I’m there           12:51 PM, 03rd Apr                     Sajeed Khan                             12:52 PM, 03rd Apr                     Sajeed Khan                    This the item I need to return           12:52 PM, 03rd Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9422987016 on 3/4/2023  and the request will be received by the transportation partner within 2-5 working days.           12:54 PM, 03rd Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           12:54 PM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           12:57 PM, 03rd Apr                     Sajeed Khan                    thank you           12:57 PM, 03rd Apr                     Sajeed Khan                    no           12:57 PM, 03rd Apr                     Sajeed Khan                    thank you for your assistance           12:58 PM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           12:58 PM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5977258