Subject: Ticket Assigned - Conversation with Mrs Hashir
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 07:29:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mrs Hashir Mrs Hashir                    hiii           11:10 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            11:10 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Hello Mrs Hashir , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            11:10 AM, 03rd Apr                     Mrs Hashir                    2           11:10 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            11:10 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:10 AM, 03rd Apr                     Mrs Hashir                    2           11:10 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             11:10 AM, 03rd Apr                     Mrs Hashir                    1           11:11 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:11 AM, 03rd Apr                     Mrs Hashir                    muhammedalishamna [email-masked]           11:11 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:11 AM, 03rd Apr                     Mrs Hashir                    muhammedalishamna [email-masked]           11:11 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:12 AM, 03rd Apr                     Mrs Hashir                    Pickup of order # 9422458462 Metallic Chain Link Hollow Hai... +1item(s)  with the Tracking # RP033123002807 was unsuccessful. Our delivery partner is out for pickup again.           11:12 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           11:12 AM, 03rd Apr                     Mrs Hashir                    [email-masked]           11:12 AM, 03rd Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           11:12 AM, 03rd Apr                     Mrs Hashir                    ok           11:12 AM, 03rd Apr                     Mrs Hashir                    Pickup of order # 9422458462 Metallic Chain Link Hollow Hai... +1item(s)  with the Tracking # RP033123002807 was unsuccessful. Our delivery partner is out for pickup again.           11:13 AM, 03rd Apr                     Mrs Hashir                    i dont get any cl frm ur side           11:13 AM, 03rd Apr                   Reena                   Good Afternoon Hashir, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           11:18 AM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           11:20 AM, 03rd Apr                   Reena                   We sincerely apologize for the inconvenience caused.           11:24 AM, 03rd Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           11:24 AM, 03rd Apr                   Reena                   Please allow us some time to do a needful.           11:24 AM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           11:24 AM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           11:29 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976514