Subject: Ticket Assigned - Conversation with Dr Rukhsana Khalid
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 07:00:04 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr Rukhsana Khalid Dr Rukhsana Khalid                    Hello.   I received my parcel yesterday. I want to complaint about my order. I didnot get what i ordered.           10:47 AM, 03rd Apr                     Dr Rukhsana Khalid                    I ordered these colours           10:48 AM, 03rd Apr                     Dr Rukhsana Khalid                    And got these           10:49 AM, 03rd Apr                   Reena                   Good Afternoon Rukhsana, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:52 AM, 03rd Apr                   Reena                   We see that you are contacting us regarding the order id 8423422117           10:54 AM, 03rd Apr                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience w
 e wish you to have when shopping on our website.           10:54 AM, 03rd Apr                   Reena                   We would like to inform you that we will create a return request for the items and we will notify on your e-mail id.           10:55 AM, 03rd Apr                   Reena                   We will forward it to the relevant team and we will ask them to make sure that this mistake is not repeated again.           10:56 AM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           10:56 AM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:58 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976338