Subject: Ticket Assigned - Conversation with Aiman
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 06:28:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aiman Aiman                    Hello, I placed a Click and collect order a week ago and still have not gotten any email or message for receiving it?           10:19 AM, 03rd Apr                     Aiman                    Could you please check whats causing the delay.           10:19 AM, 03rd Apr                     Aiman                    Order number is 9422318626           10:19 AM, 03rd Apr                   Reena                   Good Morning Aiman, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:21 AM, 03rd Apr                   Reena                   We would like to inform you that your order is 9422318626  ready for collection.           10:26 AM, 03rd Apr                   Reena                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           10:26 AM, 03rd Apr       
             Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           10:27 AM, 03rd Apr                   Reena                   If you do not receive the SMS to collect your order, you can consider this conversation as order confirmation.           10:27 AM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           10:27 AM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:28 AM, 03rd Apr                     Aiman                    Thank you!           10:28 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976166