Subject: Ticket Assigned - Conversation with Amir
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 06:23:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amir Amir                    Hi           10:11 AM, 03rd Apr                     Amir                    I haven't received any response yet!           10:12 AM, 03rd Apr                   Reena                   Good Morning Amir, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:15 AM, 03rd Apr                     Amir                    Thx Reena           10:16 AM, 03rd Apr                     Amir                    Can u plz check the chat history?           10:16 AM, 03rd Apr                   Reena                   It will just take a moment to check the details for you.           10:17 AM, 03rd Apr                     Amir                    Cool           10:18 AM, 03rd Apr                   Reena                   We sincerely apologize for the inconvenience caused that you have faced.           10:18 AM, 03r
 d Apr                     Amir                    I'm waiting           10:18 AM, 03rd Apr                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           10:19 AM, 03rd Apr                     Amir                    Is there a specific time?           10:19 AM, 03rd Apr                   Reena                   We would like to inform you that our concern team will get back to us within 2-3 business days. Please allow us some time to do a needful and we will let you know the update on your e-mail id from our end.           10:21 AM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           10:21 AM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:22 AM, 03rd Apr                     Amir    
                 Got it           10:22 AM, 03rd Apr                     Amir                    Thx, u too           10:22 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5976139