Subject: Ticket Assigned - Conversation with Ayesha Afzal
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 03 Apr 2023 05:39:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Ayesha Afzal Ayesha Afzal                    I have placed order om 27 March and selected pickup from store. My order number is 9422330018 but still it is under process. How much time it will take???           09:27 AM, 03rd Apr                   Reena                   Good Morning Ayesha, Thank you for contacting Max. This is Reena, I will be happy to assist you.           09:31 AM, 03rd Apr                     Ayesha Afzal                    Good Morning Reena. Can you please check above mentioned order number details?           09:32 AM, 03rd Apr                   Reena                   We see that you are contacting us regarding the order id 9422330018           09:32 AM, 03rd Apr                   Reena                   We would like to inform you that your order id 9422330018 is ready for collection           09:33 AM, 03rd Apr                   Reen
 a                   Kindly make sure to have your Emirates ID or Passport, during the pickup.           09:33 AM, 03rd Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           09:33 AM, 03rd Apr                   Reena                   Please let us know if we can assist you any other queries.           09:33 AM, 03rd Apr                     Ayesha Afzal                    I haven't received any SMS           09:34 AM, 03rd Apr                     Ayesha Afzal                    And in application it is under process till now           09:34 AM, 03rd Apr                     Ayesha Afzal                    Can you please check I haven't received any SMS for the pickup           09:35 AM, 03rd Apr                   Reena                   We would like to inform you that you can consider this conversation as order confirmation           09:37 AM, 03rd Apr                   R
 eena                   Please let us know if we can assist you any other queries.           09:38 AM, 03rd Apr                     Ayesha Afzal                    Thank you so much           09:38 AM, 03rd Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:39 AM, 03rd Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5975965