Subject: Ticket Assigned - Conversation with nancymagdy85
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 13:47:32 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nancymagdy85 nancymagdy85                    Hello           05:05 PM, 01st Apr                     nancymagdy85                    I made a return request for one order           05:05 PM, 01st Apr                     nancymagdy85                    Can I return all the items except one item           05:05 PM, 01st Apr                     nancymagdy85                    7 items received  6 items to be returned  1 item taken           05:06 PM, 01st Apr                     nancymagdy85                    Coz Its cancelled from the other order I received           05:07 PM, 01st Apr                     nancymagdy85                    Without reason           05:07 PM, 01st Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:08 PM, 01st Apr         
             nancymagdy85                    Hello reena           05:08 PM, 01st Apr                     nancymagdy85                    I made a return request for one order           05:08 PM, 01st Apr                     nancymagdy85                    Can I return all the items except one item           05:08 PM, 01st Apr                     nancymagdy85                    7 items received  6 items to be returned  1 item taken           05:09 PM, 01st Apr                     nancymagdy85                    Coz Its cancelled from the other order I received           05:09 PM, 01st Apr                     nancymagdy85                    Without reason           05:09 PM, 01st Apr                     nancymagdy85                             05:10 PM, 01st Apr                   Reena                   It will just take a moment to check the details for you.           05:13 PM, 01st Apr                     nancymagdy85                    Ok           05:14 PM, 01st Apr               
     Reena                   We would request you to kindly confirm with us the item name which you want to keep.           05:20 PM, 01st Apr                     nancymagdy85                             05:22 PM, 01st Apr                     nancymagdy85                    This one           05:22 PM, 01st Apr                   Reena                   We have cancelled your previous return request and we will create your return request again, we would request you to please confirm with us the item colour of this item which you want to return Solid Midi Tiered Skirt with Elasticated Waistband           05:26 PM, 01st Apr                     nancymagdy85                    It's dress           05:27 PM, 01st Apr                     nancymagdy85                    The only dress in the order           05:28 PM, 01st Apr                   Reena                   We would like to inform you that a return request has been created for order No. 9423293288 on 1/4/2023 and the request will b
 e received by the transportation partner within 2-5 working days.           05:31 PM, 01st Apr                   Reena                   In the event that the returns are not received by the transport partner within the specified time, please contact us again in order to serve you to the fullest.           05:31 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           05:31 PM, 01st Apr                     nancymagdy85                    Yes           05:32 PM, 01st Apr                     nancymagdy85                    I will take only one item from the order           05:32 PM, 01st Apr                     nancymagdy85                    And return the rest           05:32 PM, 01st Apr                   Reena                   We have created your new return request only for 5 items as you requested           05:33 PM, 01st Apr                   Reena                   Please let us know if we can assist you any o
 ther queries.           05:34 PM, 01st Apr                     nancymagdy85                    7 items received  6 items to be returned  1 item taken           05:34 PM, 01st Apr                     nancymagdy85                    Dear 6  items return           05:35 PM, 01st Apr                     nancymagdy85                    One item talen           05:35 PM, 01st Apr                     nancymagdy85                    Taken           05:35 PM, 01st Apr                   Reena                   We would request you to kindly confirm with u show many items you want to return           05:37 PM, 01st Apr                   Reena                   us*           05:37 PM, 01st Apr                     nancymagdy85                    6 items to be returned           05:37 PM, 01st Apr                     nancymagdy85                    1 item to be taken           05:38 PM, 01st Apr                   Reena                   We would request you to please confirm with us that you want
  us to create a return request for this item Solid Midi Tiered Skirt with Elasticated Waistb and also and you want keep this item Textured Mandarin Collar Dress with 3/4 Sleeves           05:40 PM, 01st Apr                     nancymagdy85                    Yes           05:41 PM, 01st Apr                     nancymagdy85                    Dress only           05:41 PM, 01st Apr                     nancymagdy85                    Not skirt           05:41 PM, 01st Apr                     nancymagdy85                    Only the dress           05:41 PM, 01st Apr                     nancymagdy85                    I will take only the skirt           05:41 PM, 01st Apr                     nancymagdy85                    I will take only the dress           05:42 PM, 01st Apr                     nancymagdy85                             05:42 PM, 01st Apr                     nancymagdy85                    Mandarin dress with3/4 sleeves           05:42 PM, 01st Apr                   
   nancymagdy85                    I will return all the skirts           05:45 PM, 01st Apr                     nancymagdy85                    And take the dress           05:45 PM, 01st Apr                   Reena                   We will create a return request for this item Solid Midi Tiered Skirt with Elasticated Waistband and notify on your e-mail id.           05:46 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           05:46 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:46 PM, 01st Apr                     nancymagdy85                    Thank u           05:47 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5964164