Subject: Ticket Assigned - Conversation with terryjing
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 12:05:36 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with terryjing terryjing                    any update in my item?           03:44 PM, 01st Apr                     terryjing                             03:45 PM, 01st Apr                   Prachi                   Good Evening Terryjing, Thank you for contacting Babyshop. This is Prachi,I will be happy to help you.           03:49 PM, 01st Apr                     terryjing                    please.give me.an update           03:49 PM, 01st Apr                   Prachi                   Kindly confirm us have you collected the order?           03:49 PM, 01st Apr                     terryjing                    i have raised this issue since wednesday           03:50 PM, 01st Apr                     terryjing                    no           03:50 PM, 01st Apr                     terryjing                    i am.planming timgo to sahara now           03:50 PM, 01
 st Apr                     terryjing                    can i collect it now?           03:50 PM, 01st Apr                   Prachi                   Please allow me a moment to check the details for you.           03:51 PM, 01st Apr                   Prachi                   Ass we can check the order details the order has been collected.           03:52 PM, 01st Apr                     terryjing                    who collected it?           03:52 PM, 01st Apr                     terryjing                    can you please share me           03:52 PM, 01st Apr                     terryjing                    i never went there to collect the item           03:53 PM, 01st Apr                     terryjing                    i believe you need to show your emiratea id to collect it           03:53 PM, 01st Apr                     terryjing                    so who collected it?           03:53 PM, 01st Apr                     terryjing                    whom emirates id they showe
 d?           03:53 PM, 01st Apr                     terryjing                    i believe i am the only.one authorized to collect it           03:54 PM, 01st Apr                     terryjing                    hello you still there?           03:55 PM, 01st Apr                   Prachi                   We will forwarde your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           03:55 PM, 01st Apr                     terryjing                    that wht they said every time i ask for updatws           03:56 PM, 01st Apr                     terryjing                    more than 48 hra now           03:56 PM, 01st Apr                     terryjing                    still no reply           03:56 PM, 01st Apr                     terryjing                    what is this???           03:56 PM, 01st Apr                   Prachi                   We would like to inform you that your issue has been escalated under this compla
 int no 5945783           03:56 PM, 01st Apr                   Prachi                   We request you to please allow us some time so we can work on this and do the needful.           03:56 PM, 01st Apr                     terryjing                    how.lon           03:56 PM, 01st Apr                     terryjing                    how.lomg i should wait           03:57 PM, 01st Apr                     terryjing                    i raised the issue since wednesday           03:57 PM, 01st Apr                     terryjing                    they said 24 to 48 hrs only           03:57 PM, 01st Apr                   Prachi                   Please give us some time, because the issue has been escalated to the concerned team, and they will try their best to help you properly.           03:57 PM, 01st Apr                     terryjing                    how lomg i need.to wait?           03:57 PM, 01st Apr                   Prachi                   Is there anything else I can assi
 st you with?           03:57 PM, 01st Apr                     terryjing                    there seems to be no progress           03:58 PM, 01st Apr                     terryjing                    been 3 days now           03:58 PM, 01st Apr                     terryjing                    yes. please call me           03:58 PM, 01st Apr                     terryjing                    coz i havent got any reply or progress           03:59 PM, 01st Apr                   Prachi                   Kindly confirm us your contact number our team will contact you\           03:59 PM, 01st Apr                     terryjing                    0502536014           03:59 PM, 01st Apr                     terryjing                    please call me.now           03:59 PM, 01st Apr                     terryjing                    im on my way to sahara           03:59 PM, 01st Apr                     terryjing                    u still there?           04:01 PM, 01st Apr                     t
 erryjing                    waiting for the call           04:01 PM, 01st Apr                   Reena                   We would like to inform you that we have forwarded your call request to our concern team.           04:02 PM, 01st Apr                   Reena                   Please allow us some time to do a needful.           04:02 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           04:02 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyhsop.   Have a wonderful day.           04:04 PM, 01st Apr                   Reena                   Babyshop*           04:04 PM, 01st Apr                     terryjing                    huh?           04:05 PM, 01st Apr                     terryjing                    havent reaolved the issue yet           04:05 PM, 01st Apr                                          View conversation in Freshchat http
 s://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5963400