Subject: Ticket Assigned - Conversation with bhasitsiradj04
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 12:00:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bhasitsiradj04 bhasitsiradj04                    Hi           03:31 PM, 01st Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:34 PM, 01st Apr                     bhasitsiradj04                    Hi Reena           03:35 PM, 01st Apr                     bhasitsiradj04                    [email-masked]           03:35 PM, 01st Apr                     bhasitsiradj04                    This is my mail registered mail ID on max           03:35 PM, 01st Apr                     bhasitsiradj04                    I forgot my password and gave forget password and mentioned my mail ID to get link. But still I didn't get the link           03:37 PM, 01st Apr                   Reena                   We sincerely apologize for the issue that you are 
 facing however, please simply follow the below steps to reset the password for your account:           03:39 PM, 01st Apr                   Reena                   1. Click on "Forgot Password" Link on the login window.  2. Enter your registered email address (in small letters).           03:39 PM, 01st Apr                   Reena                   3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received.  4. Click on the password reset link and change your password.  5. You can login now with your new password           03:39 PM, 01st Apr                   Reena                   If the same problem persists, please provide us with the following details so that we can forward it for further assistance:           03:39 PM, 01st Apr                   Reena                   1. Screenshot Of The Issue(If Possible)  2. platform from which you tried to reset the password           03:39 PM, 01st Apr                   Reena            
        3. Registered email address  4. Country of access           03:40 PM, 01st Apr                     bhasitsiradj04                    I did all the above mentioned steps           03:40 PM, 01st Apr                     bhasitsiradj04                    But I am not getting link through mail           03:40 PM, 01st Apr                     bhasitsiradj04                    Since from last time I didn't get any mail from max           03:40 PM, 01st Apr                     bhasitsiradj04                    Weve shipped your order 8423398743 with AWB *******39834. Please click here to track :https://maxfashion.app.link/0Y4F52fxDyb           03:40 PM, 01st Apr                     bhasitsiradj04                    Also I purchased this by yesterday with guest option.           03:41 PM, 01st Apr                     bhasitsiradj04                    Can you please help me to get the order on or before 4pm Kuwait standard time.           03:41 PM, 01st Apr                   Reena    
                We see that you are contacting us regarding the order id 8423398743           03:52 PM, 01st Apr                     bhasitsiradj04                    Yes           03:56 PM, 01st Apr                     bhasitsiradj04                    Please do me this favor           03:56 PM, 01st Apr                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           03:57 PM, 01st Apr                   Reena                   Please allow us some time to do a needful and we will let you know the update on your e-mail id.           03:57 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           03:57 PM, 01st Apr                     bhasitsiradj04                    No thanks dear           03:57 PM, 01st Apr                     bhasitsiradj04                    Because we will close the office at 4pm       
     03:58 PM, 01st Apr                     bhasitsiradj04                    So, i need it before 4pm           03:58 PM, 01st Apr                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           03:59 PM, 01st Apr                     bhasitsiradj04                    Thanks           03:59 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:59 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5963347