Subject: New Activity [#5835577] Delivered damaged product
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 11:26:12 +0000

Hi Reena kumari,

The Customer has responded to a ticket you are watching

Ticket 

https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5835577#5835577 

Delivered damaged product 

Requester 

Dalalalostad20  [email-masked]

    Customer Response 

Yes, everything is fine. The item has been replaced.

Thank you

On Sat, 1 Apr 2023 at 11:21 Landmark Group <
[email-masked]> wrote:

> Dear Customer,
>
> This email concerns your Customer Service case # 5835577
>
> I am following up on our email from 1 day back (mentioned below). We've
> not heard from you in 1 day. I request you to please provide us information
> requested in the trailing email below for us to help us resolve your query.
>
> We request you to kindly reply within next 24 hours, as the support case
> request will be automatically considered resolved and be closed.
>
> Looking forward to your response.
>
> -——
>
> Prachi Sharma :
> ​Hi Dalal,
> ​
> Thank you for your patience.
> ​
> We sincerely apologize for any inconvenience caused to you.
> ​
> We have been notified by the concerned team that they will contact you
> regarding the damaged item.
> ​
> ​We request you to kindly confirm us if they have contact you or not.
> ​
> Thank you for your understanding and cooperation.
>
> Thank You,
> Homecenter Support Team
>
>
>
> 5835577:1125156
>

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