Subject: Ticket Assigned - Conversation with Safiya Shamshir
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 11:23:42 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Safiya Shamshir Safiya Shamshir                    Hi           02:58 PM, 01st Apr                     Safiya Shamshir                    I still didn't get my delivery           02:58 PM, 01st Apr                     Safiya Shamshir                    I need to know exact time           02:59 PM, 01st Apr                     Safiya Shamshir                    As In tracking it shows 1.05pm           02:59 PM, 01st Apr                     Safiya Shamshir                    It's already 2pm           02:59 PM, 01st Apr                   Reena                   Good Afternoon Safiya, Thank you for contacting Max. This is Reena, I will be happy to assist you.           03:03 PM, 01st Apr                   Reena                   It will just take a moment to check the details for you.           03:04 PM, 01st Apr                     Safiya Shamshir                    Yes           03:05 PM, 01st Apr                     Safiya Shamshir                    How long otherwise I want to cancel my order           03:06 PM, 01st Apr                   Reena                   We see that you are contacting us regarding the order id 8423269589           03:11 PM, 01st Apr                     Safiya Shamshir                    Yes           03:11 PM, 01st Apr                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.  ​           03:13 PM, 01st Apr                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FC0331230010756 with tracking id FC0331230010756           03:14 PM, 01st Apr                   Reena                   If you do not receive your order till 10 pm, please do let us know. We will do the needful.           03:14 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           03:14 PM, 01st Apr                     Safiya Shamshir                    We go to mosque so if you are delivering after 5pm I can't recive it           03:17 PM, 01st Apr                     Safiya Shamshir                    Only after 8.00pm we can receive           03:17 PM, 01st Apr                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items. You can then instruct our courier agent to deliver it on according to you.           03:17 PM, 01st Apr                     Safiya Shamshir                    OK thanks           03:17 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           03:20 PM, 01st Apr                     Safiya Shamshir                    No           03:20 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           03:23 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5963037