Subject: Ticket Assigned - Conversation with Siddhesh Walinjkar
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 11:22:40 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Siddhesh Walinjkar Siddhesh Walinjkar                    Hello           02:59 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            02:59 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Hello Siddhesh Walinjkar , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            02:59 PM, 01st Apr                     Siddhesh Walinjkar                    2           02:59 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            02:59 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             02:59 PM, 01st Apr                     Siddhesh Walinjkar                    2           03:00 PM, 01st Apr                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             03:00 PM, 01st Apr                     Siddhesh Walinjkar                    1           03:00 PM, 01st Apr                   Centrepoint UAE whatsapp bot                   Please enter your email address           03:00 PM, 01st Apr                     Siddhesh Walinjkar                    [email-masked]           03:00 PM, 01st Apr                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           03:00 PM, 01st Apr                   Reena                   Good Afternoon Siddhesh, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           03:03 PM, 01st Apr                     Siddhesh Walinjkar                    M not able to return the item through center point app . As order status is showing “processing” however I already received the order 3 days back.           03:04 PM, 01st Apr                     Siddhesh Walinjkar                             03:04 PM, 01st Apr                     Siddhesh Walinjkar                             03:04 PM, 01st Apr                   Reena                   It will just take a moment to check the details for you.           03:05 PM, 01st Apr                     Siddhesh Walinjkar                    Sure           03:05 PM, 01st Apr                   Reena                   We would request you to kindly share with us the items name which you want us to return back           03:08 PM, 01st Apr                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           03:12 PM, 01st Apr                     Siddhesh Walinjkar                    Yes           03:12 PM, 01st Apr                     Siddhesh Walinjkar                             03:12 PM, 01st Apr                     Siddhesh Walinjkar                             03:12 PM, 01st Apr                     Siddhesh Walinjkar                             03:12 PM, 01st Apr                     Siddhesh Walinjkar                             03:12 PM, 01st Apr                     Siddhesh Walinjkar                             03:12 PM, 01st Apr                     Siddhesh Walinjkar                    These are the items need to be returned..           03:14 PM, 01st Apr                     Siddhesh Walinjkar                    Total 12 items           03:14 PM, 01st Apr                     Siddhesh Walinjkar                    R u there .??           03:17 PM, 01st Apr                   Reena                   Thank you for sharing the items name           03:19 PM, 01st Apr                     Siddhesh Walinjkar                    ??           03:20 PM, 01st Apr                   Reena                   We will create a return request and notify you on your e-mail id           03:20 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           03:20 PM, 01st Apr                     Siddhesh Walinjkar                    Thanks..           03:20 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           03:22 PM, 01st Apr                     Siddhesh Walinjkar                    Thanks           03:22 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5963029