Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 01 Apr 2023 10:35:37 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi Order nimber           02:17 PM, 01st Apr                     User                    i want to know if this order is ready to collect 8423290252           02:17 PM, 01st Apr                     User                    You there?           02:20 PM, 01st Apr                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Homecentre. This is Reena, I will be happy to assist you.           02:22 PM, 01st Apr                     User                    I need to know if my order is ready to collect           02:25 PM, 01st Apr                     User                    Order number 8423290252           02:26 PM, 01st Apr                   Reena                   It will just take a moment to check the details for you.           02:26 PM, 01st Apr                     User                    Ok     
       02:27 PM, 01st Apr                     User                    ?           02:30 PM, 01st Apr                   Reena                   Your order ID 8423290252 is now ready for collection.           02:31 PM, 01st Apr                   Reena                   Kindly make sure to have your Kuwait ID or Passport, during the pickup.           02:31 PM, 01st Apr                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           02:32 PM, 01st Apr                   Reena                   Please let us know if we can assist you any other queries.           02:32 PM, 01st Apr                   Reena                   It was a pleasure to assist you. Thank you for shopping with Homecentre.  Have a wonderful day.           02:33 PM, 01st Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5962644