Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 15:37:45 +0000 (UTC)

Hi Reena kumari,  The customer has responded to the ticket.  Returns  Ticket comment <div>Hello </div>
<div>Hope this email finds you well below is the order number and the item that I’d want to return and the item that I need to get instead.</div>
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<img alt="image0.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjI1MzAzMSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bNZexP51JkcEf4qQ8HODGVOJOL8nlu9I4rFj1D3iMJo" data-id="2044016253031"><img alt="image1.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjI1MzAzMiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.ybymofHy4_Xz5HoDf203rJUoGrpdG6SjLITjI6YmC70" data-id="2044016253032"><img alt="image2.jpeg" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxNjI1MzAzNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.JkZg8Jaksjuk0_RqHecOzJI38BTf-NoRaOpTKNnJClc" data-id="2044016253034">
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<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">I ordered the black pants and you got me 2 of the navy blue.</span></div>
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<span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Kindly arrange for pick and deliver the new item at one time <br></span><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 31 Mar 2023, at 4:37 PM, Landmark Group &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Nisreen,<br><br>
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<div dir="ltr" style="">Thank you for reaching out to Splash and giving us the opportunity to help you.</div>
<br><div dir="ltr" style="">We sincerely apologize for any inconvenience caused however, we would request you to please share the item name that you want to return and the order id so that we can check and assist you further.</div>
<br><div dir="ltr" style="">We are looking forward to hear from you soon. Thank you for your help!</div>
<br><div dir="ltr" style="">Thank You,</div>
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<div dir="ltr"><div dir="ltr">Splash Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956891