Subject: Ticket Assigned - Conversation with Samantha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 09:07:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Samantha Samantha                    Customer:  ? Returns Process Bot:  Hi samantha, what do you need help with? Customer:  ? Returns Process Bot:    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:53 PM, 31st Mar                   Reena                   Good Afternoon Samantha, Thank you for contacting Centrepo
 int. This is Reena, I will be happy to assist you.           12:57 PM, 31st Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           01:00 PM, 31st Mar                   Reena                   Samantha, I have not received a response from you still, please confirm if we are still connected?           01:04 PM, 31st Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           01:06 PM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5956638