Subject: Ticket Assigned - Conversation with Shaheed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 06:06:11 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaheed Shaheed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shaheed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422487313 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823001687     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            09:48 AM, 31st Mar                     Shaheed                    Ok           09:48 AM, 31st Mar                   Reena                   Good Morning Shaheed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:52 AM, 31st Mar                     Shaheed                    Where is my order           09:53 AM, 31st Mar                   Reena                   It will just take a moment to check the details for you.           09:54 AM, 31st Mar                     Shaheed                    Ok           09:55 AM, 31st Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           09:58 AM, 31st Mar                   Reena                   We have forwarded your query to the concern team and will be try to deliver your order as soon as possible.           10:00 AM, 31st Mar                   Reena                   Please allow us some time to do a needful.           10:00 AM, 31st Mar                   Reena                   Please let us know if we can assist you any other queries.           10:00 AM, 31st Mar                     Shaheed                    Please give me the delivery agent contact number           10:01 AM, 31st Mar                   Reena                   We would like to inform you that you will receive a call from our courier agent before he will attempt to deliver your items.           10:03 AM, 31st Mar                   Reena                   Please let us know if we can assist you any other queries.           10:04 AM, 31st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           10:05 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955985