Subject: Ticket Assigned - Conversation with Warren
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 05:53:55 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Warren Warren                    Hi can you let me know asap           09:41 AM, 31st Mar                     Warren                    Baby is due to be born soon           09:41 AM, 31st Mar                     Warren                    And I need to get replacement           09:41 AM, 31st Mar                   Reena                   Good Morning Warren, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           09:44 AM, 31st Mar                     Warren                    Can I visit a store to return it?           09:45 AM, 31st Mar                   Reena                   We would request you to kindly visit your nearby Babyshop/Centrepoint store to get it fixed.           09:47 AM, 31st Mar                     Warren                    It can’t be fixed, needs replacement           09:48 AM, 31st Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           09:49 AM, 31st Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           09:50 AM, 31st Mar                   Reena                   We will let you know the update on your e-mail id.           09:50 AM, 31st Mar                   Reena                   Please let us know if we can assist you any other queries.           09:51 AM, 31st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           09:53 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955951