Subject: Ticket Assigned - Conversation with Agnes
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 05:48:50 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Agnes Agnes                    Hello           09:28 AM, 31st Mar                     Agnes                    Good morning           09:28 AM, 31st Mar                     Agnes                    Can i follow up my order           09:29 AM, 31st Mar                     Agnes                    My name is agnes benitez           09:29 AM, 31st Mar                     Agnes                    I have order online,i was not able to.get the order number cause i signed out as guest can u belp me           09:29 AM, 31st Mar                   Reena                   Good Afternoon Agnes, Thank you for contacting Max. This is Reena, I will be happy to assist you.           09:33 AM, 31st Mar                     Agnes                    How can i tracj my order           09:34 AM, 31st Mar                     Agnes                    I ordered online 2 days ago     
       09:34 AM, 31st Mar                     Agnes                    But no feed back           09:34 AM, 31st Mar                     Agnes                    I have no order number because i signed ourmt as guest           09:35 AM, 31st Mar                   Reena                   It will just take a moment to check the details for you.           09:36 AM, 31st Mar                     Agnes                    Thanks           09:37 AM, 31st Mar                   Reena                   We see that you are contacting us regarding the order id 9422838293           09:40 AM, 31st Mar                     Agnes                    When i will pick up at al.whada           09:41 AM, 31st Mar                     Agnes                    I cannot track please help me           09:41 AM, 31st Mar                   Reena                   We would like to inform you that your order ID 9422838293 is now ready for collection.           09:42 AM, 31st Mar                   Reena             
       Kindly make sure to have your Emirates ID or Passport, during the pickup.           09:42 AM, 31st Mar                   Reena                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           09:42 AM, 31st Mar                     Agnes                    Ok thank you           09:42 AM, 31st Mar                     Agnes                    I dont receive sms           09:43 AM, 31st Mar                     Agnes                    I can i pick up if no sms           09:43 AM, 31st Mar                   Reena                   We would like to inform you that you can consider this conversation as order confirmation           09:44 AM, 31st Mar                     Agnes                    Ok thank you           09:44 AM, 31st Mar                   Reena                   Please let us know if we can assist you any other queries.           09:45 AM, 31st Mar                     Agnes                    No
  thanks           09:46 AM, 31st Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           09:48 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955940