Subject: Ticket Assigned - Conversation with Name- Naz Khan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 31 Mar 2023 05:43:23 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Name- Naz Khan Name- Naz Khan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  name- naz khan Bot:  Hi name- naz khan, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.   Paid by debit card "NAPS"- card issuer may take an additional 2-15 business days to process the transaction.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97466824140            09:24 AM, 31st Mar                   Reena                   Good Afternoon Naz, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           09:33 AM, 31st Mar                   Reena                   We would request you to kindly elaborate your concern           09:36 AM, 31st Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           09:39 AM, 31st Mar                   Reena                   Naz, I have not received a response from you still, please confirm if we are still connected?           09:41 AM, 31st Mar                   Reena                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           09:42 AM, 31st Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5955930