Subject: Ticket Assigned - Conversation with Sachintha De Silva
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 12:19:17 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sachintha De Silva Sachintha De Silva                    Hi           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:00 PM, 30th Mar                     Sachintha De Silva                    Im Sachintha De Silva           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:00 PM, 30th Mar                     Sachintha De Silva                    English           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                   Sorry, that doesn't seem to be correct.?‍♂️ Would you like to try again?           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            04:00 PM, 30th Mar                     Sachintha De Silva                    1           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Hello Sachintha De Silva , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            04:00 PM, 30th Mar                     Sachintha De Silva                    1           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                   Please enter your order number to continue.           04:00 PM, 30th Mar                     Sachintha De Silva                    9422751297           04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Your order is on the way?    Track your order here:   https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032923003024    You can also easily track your order from My Account > Order History.             04:00 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:00 PM, 30th Mar                     Sachintha De Silva                             04:01 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:01 PM, 30th Mar                     Sachintha De Silva                    2           04:01 PM, 30th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             04:01 PM, 30th Mar                     Sachintha De Silva                    1           04:01 PM, 30th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           04:01 PM, 30th Mar                     Sachintha De Silva                    [email-masked]           04:01 PM, 30th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           04:01 PM, 30th Mar                   Reena                   Good Afternoon Sachintha, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           04:06 PM, 30th Mar                   Reena                   We see that you are contacting us regarding the order id 9422751297           04:08 PM, 30th Mar                     Sachintha De Silva                    Hi           04:10 PM, 30th Mar                     Sachintha De Silva                             04:10 PM, 30th Mar                     Sachintha De Silva                    There showing my number's wrong           04:10 PM, 30th Mar                     Sachintha De Silva                    So can i change my number           04:11 PM, 30th Mar                     Sachintha De Silva                             04:11 PM, 30th Mar                     Sachintha De Silva                    My correct number is 0568447791           04:12 PM, 30th Mar                     Sachintha De Silva                    That time im put one number wrong so it's my mistake           04:12 PM, 30th Mar                     Sachintha De Silva                    Can you give to deliver service my correct number           04:13 PM, 30th Mar                   Reena                   We will escalate to the courier partner to update the contact number and deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           04:16 PM, 30th Mar                   Reena                   Please allow us some time to do a needful.           04:16 PM, 30th Mar                     Sachintha De Silva                    Please Thank you!!           04:17 PM, 30th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           04:18 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951752