Subject: Ticket Assigned - Conversation with Shaheed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 11:00:22 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Shaheed Shaheed                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi shaheed, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422487313 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032823001687     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            02:50 PM, 30th Mar                     Shaheed                    Helloo           02:51 PM, 30th Mar                   Reena                   Good Afternoon Shaheed, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           02:52 PM, 30th Mar                   Reena                   We see that you are contacting us regarding the order id 9422487313           02:54 PM, 30th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           02:54 PM, 30th Mar                   Reena                   We would like to inform you that your order is now in transit and with our courier team. They are closely working on your package to get it delivered to you as soon as possible.           02:55 PM, 30th Mar                   Reena                   You can track your order by following https://www.fareye.co/track.html?com_code=lmg&pm_Id=493&thex=ffffff&track_page_version=V2&&tracking_number=FP032823001687 with tracking id FP032823001687           02:55 PM, 30th Mar                   Reena                   However, we will escalate to the concern team to deliver your order as soon as possible.           02:55 PM, 30th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:56 PM, 30th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           02:59 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5951021