Subject: Note Added - [#5747928] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 08:29:44 +0000 (UTC)

Hi ,    Rahul Tamang1 added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747928    Subject:  Product information   Requester: Marta Abdel Malak    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><a href="https://www.gracobaby.com/car-seats/toddler-car-seats/convertible-car-seats/extend2fit-convertible-car-seat/SAP_1963212.html" rel="noreferrer">https://www.gracobaby.com/car-seats/toddler-car-seats/convertible-car-seats/extend2fit-convertible-car-seat/SAP_1963212.html</a></div>
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<div class="MsoNormal">Hi Faraz,</div>
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<div class="MsoNormal">Manufacturing date is mentioned in the car seat. But it is difficult to say on which date the car seat was manufactured as we are receiving the stocks of the seat in every 3 to 6 months, for your reference please find the attached picture
 of Graco extend to Fit car seat that was manufactured in the year 10/11/2020.</div>
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<div class="MsoNormal">Note: Car seat has a life span of 10 years if not involved in any kind of crashes, and there is 2 years warranty for any manufacturing defects.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Rahul</div>
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<div>From: Prashanth Shetty &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, March 30, 2023 11:31 AM<br>
<b>To:</b> Faraz Lohani &lt;[email-masked]&gt;; support cen &lt;[email-masked]&gt;; Aldrin Patron &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;; Rahul Tamang1 &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</div>
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<div class="MsoNormal">Hello Faraz,</div>
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<div class="MsoNormal">Rahul will assist you in the below querry as Aldrin has not been working with us from last 2 years or more.</div>
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<div class="MsoNormal">Please replace Aldrin with Rahul , cc in this email for all future communications.</div>
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<div class="MsoNormal">Regards</div>
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<div class="MsoNormal">Prashant Shetty</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Thursday, March 30, 2023 11:26 AM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Prashanth Shetty &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</div>
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<div class="MsoNormal">Hi <a id="OWAAMB7D3CF4E49D54088A1BD1DEA7DDE1410" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</div>
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<div class="MsoNormal">Please assist to close his case.</div>
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<a id="OWAAMAE4F6F9C640F4737A4993D5F5B7CDA98" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prashanth Shetty</span></a> FYI</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 8:52 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</div>
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<div class="MsoNormal">Hi <a id="OWAAM518EA340D7784C569F5F5F5F17BC3B60" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</div>
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<div class="MsoNormal">Reminder.</div>
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<b>From:</b> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 21, 2023 3:32 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</div>
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<div class="MsoNormal">Hi <a id="OWAAM51D765DA18384BB19A1B5AF140807540" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</div>
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<div class="MsoNormal">Can you please assist for the below.</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 5, 2023 1:38 PM<br>
<b>To:</b> Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5747928] - Product information</div>
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<b><i><span style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">Gentle reminder.<br>
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With reference to the link below customer is inquiring about the manufacturing date of this car seat <br>
</span><a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519</span></a><span style="font-size:10.5pt;font-family:-Apple-System">
 Thank you.<br>
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Please assist.</span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Tue, 28 Feb at 4:19 PM
<span class="separator">, Centrepoint &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System">&gt;
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<span style="font-size:10.5pt;font-family:-Apple-System">Hi Team,<br>
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With reference to the link below customer is inquiring about the manufacturing date of this car seat <br>
</span><a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519%20Thank%20you" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519
 Thank you</span></a><span style="font-size:10.5pt;font-family:-Apple-System"><br>
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Please assist.<br>
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Thank You,<br>
Centrepoint Support Team</span>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Fri, 24 Feb at 6:14 PM
<span class="separator">, Centrepoint &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System">&gt;
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">​Hi Team,</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">With reference to the link below customer is inquiring about the manufacturing date of this car seat </span></div>
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<a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519%20Thank%20you" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519
 Thank you</span></a><span style="font-size:10.5pt;font-family:-Apple-System"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Please assist.</span></div>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-Apple-System">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span style="font-size:10.5pt;font-family:-Apple-System">On Thu, 23 Feb at 8:07 PM
<span class="separator">, Marta Abdel Malak &lt;</span></span><a href="mailto:[email-masked]" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">[email-masked]</span></a><span class="separator"><span style="font-size:10.5pt;font-family:-Apple-System">&gt;
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<span style="font-size:10.5pt;font-family:-Apple-System">HI, I would like to know please the manufacturing date of this car seat
</span><a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519" rel="noreferrer"><span style="font-size:10.5pt;font-family:-Apple-System">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519</span></a><span style="font-size:10.5pt;font-family:-Apple-System">
 Thank you</span>
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<span style="font-size:10.5pt;font-family:-Apple-System"><br>
</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5747928:1125156</span><span style="font-size:10.5pt;font-family:-Apple-System">
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