Subject: Ticket Assigned - Conversation with User
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 08:26:47 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           12:09 PM, 30th Mar                     User                    I have called and sent messages and still haven’t heard back from you to explain why no one has come to pick up the item I requested to return 12 days ago!!           12:10 PM, 30th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           12:15 PM, 30th Mar                   Reena                   It will just take a moment to check the details for you.           12:18 PM, 30th Mar                   Reena                   We sincerely apologize for the inconvenience caused.           12:24 PM, 30th Mar                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           12:24 PM, 30th Mar                   Reena                   Please let us know if we can assist you any other queries.           12:25 PM, 30th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           12:26 PM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949825