Subject: Note Added - [#5757130] Order # 9414868313 - Wrong size - Please arrange to collect it back and refund it soon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 07:44:12 +0000

Hi ,    Rakhshan Nadeem added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5757130    Subject:  Order # 9414868313 - Wrong size - Please arrange to collect it back and refund it soon   Requester: Thameemkhaja    Note Content:   <div class="WordSection1">
<div class="MsoNormal">Hi <a id="OWAAME1DBB7B0B0554CB4B6F860BA471E4E25" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Smiti</span></a>,</div>
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<div class="MsoNormal">Please check with the WH team on the below issue since the online content is in sync with the data present in the ER.
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<div class="MsoNormal">The item code mentioned below is size 44 as per ER as well.</div>
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<div class="MsoNormal">Regards,</div>
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<div class="MsoNormal">Rakhshan</div>
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<div>From: Varun Sharma &lt;[email-masked]&gt; <br>
<b>Sent:</b> Friday, March 24, 2023 10:07 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Rakhshan Nadeem &lt;[email-masked]&gt;; Smiti Bhatia &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5757130] - Order # 9414868313 - Wrong size - Please arrange to collect it back and refund it soon</div>
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<div class="MsoNormal"><span lang="en-AE">+<a id="OWAAMB2D3D9DCC83E4A9298EB84CE8EB20C5A" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rakhshan Nadeem</span></a>
<a id="OWAAMC6E2D495E165459DBBC8C8B98A0C334C" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Smiti Bhatia</span></a>- please update the team on fit/sizing</span></div>
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<div class="MsoNormal">Best</div>
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<div class="MsoNormal">Varun</div>
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<b>From:</b> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Friday, 24 March 2023 8:05 AM<br>
<b>To:</b> Varun Sharma &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5757130] - Order # 9414868313 - Wrong size - Please arrange to collect it back and refund it soon</div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Any update on this..</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team.</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Sat, 18 Mar at 5:06 AM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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Hi Team,<br>
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Kindly any update us on the below, thank you for your help!<br>
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Regards,<br>
M.Murshed</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Sat, 4 Mar at 5:44 PM
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Kindly update us on the following concern.<br>
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Problem Statement: Wrong item received 3 times.<br>
Order Date : Feb 15, 2023<br>
Order ID: 9414868313<br>
Tracking ID: 941486831399990001<br>
Item Id and name : 163921548 -- Solid Trousers with Pockets and Button Closure<br>
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Assistance Required: Need clarification on size.<br>
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Issue Description: Cx emailed us and complaining that he received the above mentioned item as wrong 3 times. He ordered the size as 44 but received size 40.<br>
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PFA and assist us to check the size availability for the same.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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<span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">On Sun, 26 Feb at 6:53 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">​Hi Team,<br>
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Problem Statement: ​Wrong item received 3 times.<br>
Order Date : Feb 15, 2023<br>
Order ID: 9414868313<br>
Tracking ID: 941486831399990001</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system">Item Id and name : 163921548 -- Solid Trousers with Pockets and Button Closure</span></div>
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Assistance Required: Need clarification on size.<br>
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Issue Description: Cx emailed us and complaining that he received the above mentioned item as wrong 3 times. He ordered the size as 44 but received size 40.</span></div>
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<div class="MsoNormal"><span lang="en-AE" style="font-size:10.5pt;font-family:-apple-system"><br>
PFA and assist us to check the size availability for the same.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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