Subject: Note Added - [#5747928] Product information
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 07:31:11 +0000 (UTC)

Hi ,    Prashanth Shetty added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747928    Subject:  Product information   Requester: Marta Abdel Malak    Note Content:   <div class="WordSection1">
<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Hello Faraz,</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Rahul will assist you in the below querry as Aldrin has not been working with us from last 2 years or more.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Please replace Aldrin with Rahul , cc in this email for all future communications.</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Regards</span></div>
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<div class="MsoNormal"><span style="mso-fareast-language:EN-US">Prashant Shetty</span></div>
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<div>From:<span lang="EN-US"> Faraz Lohani &lt;[email-masked]&gt;
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<b>Sent:</b> Thursday, March 30, 2023 11:26 AM<br>
<b>To:</b> support cen &lt;[email-masked]&gt;; Aldrin Patron &lt;[email-masked]&gt;; Prashanth Shetty &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAMB7D3CF4E49D54088A1BD1DEA7DDE1410" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Please assist to close his case.</span></div>
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<div class="MsoNormal"><span lang="EN-US"><a id="OWAAMAE4F6F9C640F4737A4993D5F5B7CDA98" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Prashanth Shetty</span></a> FYI</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, March 27, 2023 8:52 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM518EA340D7784C569F5F5F5F17BC3B60" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Reminder.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Faraz Lohani &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Tuesday, March 21, 2023 3:32 PM<br>
<b>To:</b> support cen &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: [#5747928] - Product information</span>
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<div class="MsoNormal"><span lang="EN-US">Hi <a id="OWAAM51D765DA18384BB19A1B5AF140807540" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Aldrin Patron</span></a>,</span></div>
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<div class="MsoNormal"><span lang="EN-US">Can you please assist for the below.</span></div>
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<b><span lang="EN-US">From:</span></b><span lang="EN-US"> Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Sunday, March 5, 2023 1:38 PM<br>
<b>To:</b> Aldrin Patron &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Fwd: [#5747928] - Product information</span>
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<b><i><span lang="EN-US" style="font-size:13.5pt;color:indianred">CAUTION: External email sender. Use care when clicking on links or opening attachments!
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Gentle reminder.<br>
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With reference to the link below customer is inquiring about the manufacturing date of this car seat <br>
<a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519" rel="noreferrer">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519</a>
 Thank you.<br>
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Please assist.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Tue, 28 Feb at 4:19 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Hi Team,<br>
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With reference to the link below customer is inquiring about the manufacturing date of this car seat <br>
<a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519%20Thank%20you" rel="noreferrer">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519
 Thank you</a><br>
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Please assist.<br>
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Thank You,<br>
Centrepoint Support Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Fri, 24 Feb at 6:14 PM
<span class="separator">, Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">​Hi Team,</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">With reference to the link below customer is inquiring about the manufacturing date of this car seat </span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system"><a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519%20Thank%20you" rel="noreferrer">https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519
 Thank you</a></span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Please assist.</span></div>
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">Thank You,<br>
<span style="color:black;background:white">Centrepoint </span>Support Team</span></div>
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<span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">On Thu, 23 Feb at 8:07 PM
<span class="separator">, Marta Abdel Malak &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span lang="EN-US" style="font-size:10.5pt;font-family:-apple-system">HI, I would like to know please the manufacturing date of this car seat
<a href="https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519" rel="noreferrer">
https://www.centrepointstores.com/om/en/Baby-%26-Moms/Activity-%26-Gear/Car-Seats/BABYSHOP-Graco-Extend2Fit%C2%AE-3-in-1-Car-Seat---Bay-Village-%28Up-to-12-years%29/p/162795519</a> Thank you</span></div>
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