Subject: Ticket Assigned - Conversation with Mehmoona Jamil
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 30 Mar 2023 06:57:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mehmoona Jamil Mehmoona Jamil                    Hello           10:20 AM, 30th Mar                     Mehmoona Jamil                    When this order will deliver already its been 4 days           10:21 AM, 30th Mar                     Mehmoona Jamil                    And when it will reached?           10:21 AM, 30th Mar                   Reena                   Good Afternoon Mehmoona, Thank you for contacting Max. This is Reena, I will be happy to assist you.           10:33 AM, 30th Mar                   Reena                   It will just take a moment to check the details for you.           10:36 AM, 30th Mar                   Reena                   We have forwarded your query regarding the order id 9422262633 to the concern team and will be try to deliver your order as soon as possible.           10:39 AM, 30th Mar                   Reena                   You have placed this order id Mar 30, 2023 and expected collection date is April 01 2023.           10:40 AM, 30th Mar                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           10:40 AM, 30th Mar                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           10:40 AM, 30th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:40 AM, 30th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:44 AM, 30th Mar                     Mehmoona Jamil                    Okay           10:45 AM, 30th Mar                     Mehmoona Jamil                    And for this order?           10:45 AM, 30th Mar                   Reena                   We understand that this would be really frustrating for you, we will be try to deliver your order as soon as possible.           10:45 AM, 30th Mar                     Mehmoona Jamil                    When it will deliver ???           10:45 AM, 30th Mar                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           10:45 AM, 30th Mar                     Mehmoona Jamil                    Please gave me any head office no           10:45 AM, 30th Mar                     Mehmoona Jamil                    I listen this thing from 4 days           10:46 AM, 30th Mar                   Reena                   Kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           10:49 AM, 30th Mar                     Mehmoona Jamil                    I listen this word from back 4 days           10:49 AM, 30th Mar                     Mehmoona Jamil                    What are your team doing           10:49 AM, 30th Mar                     Mehmoona Jamil                    Please gave me any calling num aor head office no i will complain for it           10:49 AM, 30th Mar                     Mehmoona Jamil                    Because now it’s too much           10:50 AM, 30th Mar                   Reena                   Please accept our full apologies for the inconvenience we have caused you, this is definitely not the experience we wish you to have when shopping on our website.           10:54 AM, 30th Mar                   Reena                   We would like to inform you that you can contact us on 800-629823           10:55 AM, 30th Mar                   Reena                   Please let us know if we can assist you any other queries.           10:55 AM, 30th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           10:57 AM, 30th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5949296