Subject: Ticket Assigned - Conversation with terryjing
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 14:08:30 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with terryjing terryjing                    hello           05:55 PM, 29th Mar                     terryjing                    sorry           05:55 PM, 29th Mar                     terryjing                    no. i didnt pick it up yet           05:56 PM, 29th Mar                     terryjing                    i am planning to go today           05:56 PM, 29th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Babyshop. This is Reena, I will be happy to assist you.           05:58 PM, 29th Mar                     terryjing                    regarding my order           05:58 PM, 29th Mar                     terryjing                    please see msg above           05:58 PM, 29th Mar                   Reena                   We see that you are contacting us regarding the order id 9419247874           05:59 
 PM, 29th Mar                     terryjing                    yes           05:59 PM, 29th Mar                     terryjing                    can i still pick it up today at sahara?           05:59 PM, 29th Mar                   Reena                   We would like to inform you that after checking the order details we can see that your order with ID 9419247874, has been successfully collected on 28/3/2023.           06:00 PM, 29th Mar                     terryjing                    i didnt collect it           06:01 PM, 29th Mar                     terryjing                    who collected it???           06:01 PM, 29th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           06:01 PM, 29th Mar                     terryjing                    thanks           06:02 PM, 29th Mar                   Reena                   Please allow us some time to do a nee
 dful and we will let you know the update on your e-mail id.           06:02 PM, 29th Mar                     terryjing                    i am.planning to go.to sahara today to collect it           06:02 PM, 29th Mar                     terryjing                    please advice asap           06:02 PM, 29th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           06:02 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           06:02 PM, 29th Mar                     terryjing                    i am about to go to sahara today to collect it           06:03 PM, 29th Mar                     terryjing                    can i still collect it today?           06:04 PM, 29th Mar                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and 
 we will let you know the update regarding the pick up collection           06:05 PM, 29th Mar                     terryjing                    ?           06:05 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           06:06 PM, 29th Mar                     terryjing                    as i only have time today to.collect it           06:07 PM, 29th Mar                     terryjing                    please call me once resolve today           06:07 PM, 29th Mar                   Reena                   We will update you on your e-mail id           06:07 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Babyshop.   Have a wonderful day.           06:07 PM, 29th Mar                     terryjing                    please update by today           06:08 PM, 29th Mar                     terryjing                    will wait at sahara           06:08 PM,
  29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945783