Subject: Ticket Assigned - Conversation with Mehmoona Jamil
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 13:38:41 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mehmoona Jamil Mehmoona Jamil                    But please tell me tym when it will reaches           05:20 PM, 29th Mar                     Mehmoona Jamil                    I don’t knw when it reaches           05:20 PM, 29th Mar                   Reena                   Good Afternoon Mehmoona, Thank you for contacting Max. This is Reena, I will be happy to assist you.           05:23 PM, 29th Mar                   Reena                   We see that you are contacting us regarding the order id 9422262633           05:26 PM, 29th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           05:28 PM, 29th Mar                   Reena                   2 days*           05:28 PM, 29th Mar                   Reena                   We would request you to kindly confirm with us your address 26no building floor 2 apartment 3, United Arab Emirates (AE)           05:29 PM, 29th Mar                   Reena                   Hi, I'm not getting a response from you. Are we still connected?           05:30 PM, 29th Mar                     Mehmoona Jamil                    Yes           05:31 PM, 29th Mar                     Mehmoona Jamil                    Abu hail hamriya deira           05:32 PM, 29th Mar                     Mehmoona Jamil                    Yes we are conected           05:32 PM, 29th Mar                   Reena                   We will escalate to the courier partner to deliver the order at the earliest possible and will be in touch with you asap to assist you in resolving this concern.           05:32 PM, 29th Mar                     Mehmoona Jamil                    Yesterday your delivery boy also contacted me i share my location also he said tomorrow cone but tomorrow also not come           05:32 PM, 29th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           05:33 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:33 PM, 29th Mar                     Mehmoona Jamil                    Nd tomorrow i have to send my parcel to hone country if it’s not been received today than I don’t want           05:33 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           05:34 PM, 29th Mar                     Mehmoona Jamil                    Because the purpose for apply 4 days ago not full fil           05:34 PM, 29th Mar                     Mehmoona Jamil                    Em very disappointed           05:34 PM, 29th Mar                   Reena                   We understand that this would be really frustrating for you, kindly note that our team is working to resolve your issue and will get back to you as soon as possible.           05:34 PM, 29th Mar                     Mehmoona Jamil                    I listen this word from two days           05:34 PM, 29th Mar                   Reena                   Please allow us some time to do a needful.           05:34 PM, 29th Mar                     Mehmoona Jamil                    https://maps.google.com/maps?q=25.287103652954,55.328060150146           05:35 PM, 29th Mar                   Reena                   As the issue has been escalated to the concern team our team is working to resolve your issue and will get back to you as soon as possible.           05:36 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           05:37 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:38 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5945616