Subject: Ticket Assigned - Conversation with شيماء شهدور
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 10:23:58 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with شيماء شهدور شيماء شهدور                    Hello           02:00 PM, 29th Mar                     شيماء شهدور                    What is the update of my order ?           02:00 PM, 29th Mar                     شيماء شهدور                             02:00 PM, 29th Mar                     شيماء شهدور                    What is the update on my order ?           02:00 PM, 29th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Max. This is Reena, I will be happy to assist you.           02:05 PM, 29th Mar                   Reena                   It will just take a moment to check the details for you.           02:06 PM, 29th Mar                   Reena                   We see that you are contacting us regarding the order id 9421667148           02:09 PM, 29th Mar                     شيماء شهدور                    Yes           02:12 PM, 29th Mar                     شيماء شهدور                    No one contacted me yet !           02:12 PM, 29th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 3 days           02:15 PM, 29th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           02:16 PM, 29th Mar                   Reena                   Please allow us some time to do a needful.           02:16 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           02:16 PM, 29th Mar                     شيماء شهدور                    Just try to get back to me today please           02:16 PM, 29th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           02:20 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           02:20 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944269