Subject: Ticket Assigned - Conversation with Saman
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 09:55:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Saman Saman                    Hi           01:36 PM, 29th Mar                     Saman                    My order was supposed to be delivered day before yesterday           01:36 PM, 29th Mar                     Saman                    I however have not received it           01:36 PM, 29th Mar                     Saman                    May i know why           01:36 PM, 29th Mar                   Reena                   Good Afternoon Saman, Thank you for contacting Max. This is Reena, I will be happy to assist you.           01:41 PM, 29th Mar                     Saman                    Ok           01:41 PM, 29th Mar                   Reena                   It will just take a moment to check the details for you.           01:45 PM, 29th Mar                   Reena                   We see that you are contacting us regarding the order id 94223224
 50           01:51 PM, 29th Mar                   Reena                   Please accept our full apologies we see that your order has been delayed by 2 days           01:51 PM, 29th Mar                   Reena                   We will escalate your query to the concern team and will be in touch with you asap to assist you in resolving this concern.           01:52 PM, 29th Mar                   Reena                   Please allow us some time to do a needful.           01:52 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:52 PM, 29th Mar                     Saman                    Okay           01:52 PM, 29th Mar                     Saman                    Inshould have been informed atleast           01:52 PM, 29th Mar                     Saman                    If there has been any delay           01:52 PM, 29th Mar                     Saman                    Tracking still Shows out for deliver
 y since monday morning           01:53 PM, 29th Mar                   Reena                   Please be assured that all the necessary actions will be taken to get this issue sorted as soon as possible.           01:54 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:54 PM, 29th Mar                     Saman                    Thats it           01:55 PM, 29th Mar                     Saman                    Thanks           01:55 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:55 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944085