Subject: Ticket Assigned - Conversation with Hi My Name Is Zain
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 09:53:56 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi My Name Is Zain Hi My Name Is Zain                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  hi my name is zain Bot:  Hi hi my name is zain, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422813275 Bot:    Congrats! Your order is successfully placed.?    Your estimated collection date is 31/03/2023    Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0527884418            01:34 PM, 29th Mar                     Hi My Name Is Zain                    Can I collect it today           01:35 PM, 29th Mar                     Hi My Name Is Zain                    I was supposed to pick it up tomorrow           01:36 PM, 29th Mar                     Hi My Name Is Zain                    So my question is can I pick it up today           01:37 PM, 29th Mar                   Reena                   Good Afternoon Dear Customer, Thank you for contacting Centrepoint. This is Reena, I will be happy to assist you.           01:41 PM, 29th Mar                   Reena                   It will just take a moment to check the details for you.           01:45 PM, 29th Mar                   Reena                   We would like to inform you that you have placed the order on Mar 29, 2023 and expected delivery date is Mar 30, 2023           01:49 PM, 29th Mar                   Reena                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           01:50 PM, 29th Mar                   Reena                   You’ll receive an SMS and an email when your order is ready for collection.           01:50 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:50 PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.   Have a wonderful day.           01:51 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944077