Subject: Ticket Assigned - Conversation with SAMEH
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 09:38:45 +0000

Hi Reena kumari,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SAMEH SAMEH                    Good evening           01:17 PM, 29th Mar                     SAMEH                    I have purchased some products online           01:19 PM, 29th Mar                     SAMEH                    Including unsuitable shoes           01:19 PM, 29th Mar                     SAMEH                    I want to exchange it for a smaller size           01:19 PM, 29th Mar                     SAMEH                             01:21 PM, 29th Mar                     SAMEH                             01:21 PM, 29th Mar                     SAMEH                    This is my order number and this is the shoe           01:22 PM, 29th Mar                     SAMEH                    How can I replace it           01:22 PM, 29th Mar                   Reena                   Good Afternoon Sameh Thank you for contacting Max. This is Reena, I 
 will be happy to assist you.           01:22 PM, 29th Mar                     SAMEH                    Hi Reena           01:23 PM, 29th Mar                     SAMEH                    Can you tell me how to replace the shoes, should I go to Max's store or what?           01:24 PM, 29th Mar                   Reena                   It will just take a moment to check the details for you.           01:26 PM, 29th Mar                     SAMEH                    Well, no problem, take your time           01:26 PM, 29th Mar                   Reena                   We would like to inform you that your status has not been update yet and we will let you know the update regarding the exchange on your e-mail id.           01:33 PM, 29th Mar                   Reena                   Please let us know if we can assist you any other queries.           01:33 PM, 29th Mar                     SAMEH                    Thank you very much and waiting for a response to my request           01:35
  PM, 29th Mar                   Reena                   It was a pleasure to assist you. Thank you for shopping with Max.   Have a wonderful day.           01:37 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5943992