Subject: New Reply Received - Re: Sorry, we had to cancel your order.=0A
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 08:01:27 +0000

Hi Reena kumari,  The customer has responded to the ticket.  Re: 	Sorry, we had to cancel your order.
  Ticket comment <div>Good morning </div>
<div>Till now I didn’t get my money back to my account <br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
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<div>On Thursday, March 16, 2023, 11:57 AM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv7639887664yqtfd70578" class="yiv7639887664yqt5301842410">Hi Hossameldin,</div>
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<div dir="ltr">Thank you for contacting Centrepoint and giving us the opportunity to assist you.</div>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">We truly apologize for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">This order was not cancelled, during quality check we found out that the item were not in a good condition to be sold and they were the last of their stock hence we took them out of your order and the payment will be reversed back to your original payment method.</span></div>
<br><div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Hope this helps and have a great evening! Stay Safe!</span></div>
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<span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap"><br></span><span style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Thank You,</span>
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<div dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span dir="ltr" style="font-size:11pt;font-family:Arial;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap">Centrepoint Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5857577